OB Skills What is the essence of management?
How do you INFLUENCE someone effectively?
The New World of Work: Complex, ambiguous, changing, diverse, and global
Success requires the SKILLS to react quickly and effectively while working w/ others domestically and internationally w/ new technologies
portfolio: valuable transferable skills carry from job to job
Company Success: What factors best explains a firm’s financial performance?
Firm size, market share, capital intensity, industry return on sales, ability of managers to effectively manage people
Which one is most important?Manager’s ability three times more powerful in explaining than all other factors combine
Modern Work Environment: Entrepreneurial success depends on managerial (social) skills
Downsizing/delayering
Job enrichment/empowerment
Self-managed work teams
Hiring for future positions now
Beyond work, OB skills serve you well in life
Expectations
Attribution Errors
Keys in Managing Perceptions and Attributions in Teams: Be self-aware
Seek a wide range of differing information
Try to see a situation as others would
Be aware of different kinds of schema
Be aware of perceptual distortions
Be aware of self and other impression management
Be aware of attribution theory implications
