Personal Empowerment in the Hospitality Industry

COURSE SYLLABUS
Personal Empowerment in the Hospitality Industry

HFT 3074

SPRING 2018

Dr. Sandro Formica School of Hospitality and Tourism Management

Florida International University

Office Hours: TU 2:00-5:00

Office: HTM 366

Phone: (305) 919-4514

Fax: (305) 919-4555

E-mail: sformica@fiu.edu

Class Time:

(1) Friday, Feb 2nd, from 5:30PM to 9:05PM.  (2) Saturday, Feb 3rd, from 8:30AM to 6:00PM. (3) Sunday, Feb 4th, from 8:30AM to 6:00PM. 1) Friday, Feb 9th, from 5:30PM to 9:05PM.  (2) Saturday, Feb 10th, from 8:30AM to 6:00PM. (3) Sunday, Feb 11th, from 8:30AM to 6:00PM.

Class Location: Marine Science150

COURSE DESCRIPTION

This course focuses on developing skills that are necessary for personal and professional

success. Students will increase managerial effectiveness by learning and applying a model for

enhancing self-esteem, identifying personal strengths and weaknesses, and identifying self defeating attitudes. This course will be highly interactive and active participation is expected. Course methodology is experiential with interactive videos, small group sharing, and large group discussions.

COURSE OBJECTIVES

1. Identify personal strengths, values, inspirations, and contributions.

2. Identify self-defeating beliefs and alternative paths to realize full personal power.

3. Understand and consciously use the power of thoughts.

4. Increase emotional intelligence.

5. Define life mission and formulate an action plan.

6. Receive feedback from others about own natural talents and opportunities for improvement.

7. Identify people, things, and circumstances that provide meaning and purpose to your own life.

COURSE OBJECTIVES

LEARNING OUTCOMES

1. Increased self esteem and self confidence

2. Improved performance in achieving professional and personal goals

3. Use techniques to effectively handle mood swings

4. Being proficient at managing difficult service exchanges and customer complaints

5. Communicate effectively without judgment and/or blame

COURSE FORMAT

This course will use a highly experiential format. Students will be offered opportunities to increase their level of personal and professional mastery by being exposed to exercises, procedures and tools geared towards self growth, perfecting communication skills, and achieving management excellence. Each week, the instructor will use group techniques, interactive videos, and other in-class activities tested with different audiences around the world to achieve the above listed objectives.

REQUIRED READING MATERIAL

Formica, S. (2018). Personal Empowerment: Empower the Leader Within You. Kendall Hunt, Dubuque, IA. ISBN: 978-1-5249-4329-5.

COURSE PROCEDURES/METHODOLOGY

Participation:

Your participation in class discussions and reading assignments is critical. You have the opportunity to be prepared to discuss your homework as well as the video and reading class material and share with others your experience during the many in-class activities. You will be required to turn in a number of the in-class notes relative to the exercises performed as they will be contributing to your participation grade. If you miss a cumulative classroom time of 2 hours, you will receive an “F.” If you sign the attendance for another student or someone else signs the attendance sheet for you, both of you will receive an “F” in this course.

Self Report (Life Thesis):

This assignment will result in a written paper, which will analyze your learning life experiences. You will have the opportunity to explore what is that supported/hindered your personal and professional growth in the past and to pave the road to your future success. NO LATE SELF REPORTS WILL BE CONSIDERED FOR GRADING PURPOSES; NO EXCEPTIONS.

Home Assignments:

All of your home assignments will be geared towards your inner growth and the success of your professional and social interactions. Among those assignments you will use goal setting templates, time planners, visualization boards, daily successes journaling, etc. NO LATE ASSIGNMENTS WILL BE CONSIDERED FOR GRADING PURPOSES; NO EXCEPTIONS.

In-Class Assignments:

The textbook is actually a workbook, which contains many exercises that you will be required to complete in-class, tear out the pages with your work, and turn them in to the instructor for grading purposes. A significant part of your grade is based on your in-class exercises.

No use of electronic devices is allowed in class. All phones must be turned off. Not silenced, not on “airplane mode” but turned off. Students who use them will be penalized 100 points each time and will receive NO participation credit. If students persist in using such devices, will receive an “F” and will be asked to leave the room.

GRADING STANDARDS/PERFORMANCE MEASURES

Grade Components :

Participation 100

In-Class Assignments 300

Self Report (Life Thesis) 300

Home Assignments 300

Total Points 1,000

Grading Scale:

940-1,000 points A

900.939 A-

870.899 B+

830.869 B

800.829 B-

770.799 C+

730.769 C

700.729 C-

670.699 D+

630.669 D

600.629 D-

1.599 F

FIU / HTM POLICIES

The FIU Academic Pledge As a student of this university:    I will be honest in my academic endeavors.    I will not represent someone else’s work as my own.    I will not cheat, nor will I aid in another’s cheating.

Intellectual Honesty Statement Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.

Misconduct includes: Cheating – The unauthorized use of books, notes, aids, electronic sources; or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. Any student who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism.

This syllabus can be changed at any time at the instructor’s sole discretion.

CLASS SCHEDULE

The following course schedule is tentative and it is LIKELY to change.

PERSONAL EMPOWERMENT

Date & Time

Topic

1 – Feb. 2

5:30-7:15

7:30-9:00

Introduction to Personal Empowerment

Your Values

2 – Feb. 3

8:30-9:45

10:00-11:15

11:30-1:00

Lunch Break

2:00-3:15

3:30-4:45

5:00-6:00

Your Needs – One

Your Needs – Two

Your Needs – Three

The Mindful Use of Thoughts and Your Success – One

The Mindful Use of Thoughts and Your Success – Two

The Mindful Use of Thoughts and Your Success – Three

3 – Feb. 4

8:30-9:45

10:00-11:15

11:30-1:00

Lunch Break

2:00-3:15

3:30-4:45

5:00-6:00

Your Subconscious Beliefs – One

Your Subconscious Beliefs – Two

Your Subconscious Beliefs – Three

How To Communicate Effectively – Non-Verbal Communication – One

How To Communicate Effectively – Non-Verbal Communication – Two

How To Communicate Effectively – Non-Verbal Communication – Three

BREAK

BREAK

4 – Feb. 9

5:30-7:15

7:30-9:00

The Brain and the Power of Intention- One

The Brain and the Power of Intention- Two

5 – Feb. 10

8:30-9:45

10:00-11:15

11:30-1:00

Lunch Break

2:00-3:15

3:30-4:45

5:00-6:00

Emotional Intelligence – One

Emotional Intelligence – Two

Emotional Intelligence – Three

Learning How to Use Feelings as Your Inner Guidance System – One

Learning How to Use Feelings as Your Inner Guidance System – Two

Learning How to Use Feelings as Your Inner Guidance System – Three

6 – Feb. 11

8:30-9:45

10:00-11:15

11:30-1:00

Lunch Break

2:00-3:15

3:30-4:45

5:00-6:00

Your Life Purpose – One

Your Life Purpose – Two

Your Life Purpose – Three

Using the Power of Your Imagination – One

Using the Power of Your Imagination – Two

Preparing for What is Inevitable: Your Success!

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