Operations Management in ActionOperations Management in Action
do ever look at reviews for products that you are thinking about purchasing? Would you feel more confident about a third party site that has reviews than a company’s web site?
Find a recent article in the Wall Street Journal (or other reputable news source) that discusses an operational win or challenge that a company has gone through which has had a significant impact on its business. In selecting your article:
a. Do not limit your search to organizations in any particular sector. Remember that best practices are everywhere if you are willing to look for them.
a. Write a brief introductory “executive summary” identifying the organization, the challenge and the current state of affairs. Remember to include a link to the article for easy reference
b. Explain which Operations Management practice this article is most closely associated with
c. Summarize the problem and the impact that the tools had (or could have had) in addressing it
d. Explain how this example can be used as a lesson in your organization to either point to an area of opportunity for a similar win, or to warn of a potential risk that could have significant impact on your business, if left unaddressed