Assessment Task 2: KM Strategy (50%)
Aims
The aim of Assessment Task 2 is to enable you to demonstrate that you have a broad
understanding of the theory and practice of knowledge management (KM). This
assessment task will provide you with an opportunity to take the theoretical concepts
covered during the course and consider how these might be applied in an
organisational setting. Specifically, Assessment Task 2 requires you to develop a KM Specifically, Assessment Task 2 requires you to develop a KM
strategy for an organisation. In order to increase your motivation and interest in
completing this assessment task, you are encouraged to select an organisation and
industry of interest to you.
The course learning outcomes (CLO) addressed in this assessment task are:
CLO1: Analyse and explain the developments in the ‘new economy’ and in
particular the place and nature of knowledge in such developments
CLO2: Demonstrate a broad, critical and practical understanding of KM theories
and practices in the real world.
CLO3: Investigate the linkages between management and KM and in particular of
those between KM and strategic and human resources management
CLO4: Examine the various human, organisational and technological components
that together combine to produce KM
CLO5: Explore the role and place of information and communications
technologies in the practice of KM
CLO6: Develop a KM strategy for an organisation
General guidelines
It is envisaged that this assessment task will result in the development of a
professional KM strategy. The strategy should draw upon the material studied in each
of the ten topics covered during the semester – of course depending on the
organisation selected, the emphasis on each topic is likely to vary.
You should ensure that you are able to acquire a sufficient understanding of your
chosen organisation in order to enable a meaningful KM strategy to be developed.
Such understanding might be sought from secondary sources such as case studies in
textbooks, or information provided by corporate websites. With the permission of
appropriate personnel at the selected organisation, you may also elect to conduct
interviews or surveys with key employees – a process which one would expect to
occur in developing such a strategy in a commercial situation.
The assessment task will be submitted in two (2) stages:
KM Strategy (Stage 1) (20%)
KM Strategy (Stage 2) (30%)
KM Strategy (Stage 1) (20%)
The purpose of the Stage 1 submission is to ensure that you obtain useful feedback to
improve your KM strategy prior to submission of the final version in Stage 2. Your
Stage 1 submission should include:
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An introduction and background to the organisation, including organisational
objectives, structure and other relevant contextual information
An overview of the approach and methods used in developing the KM strategy
A strategic and knowledge gap analysis for the organisation that focuses on
concepts covered within the first six topics studied in the course
A set of recommendations that might be made to the organisation to close the
identified strategic and knowledge gaps
References
Appendices
As the word limit for the final KM strategy submitted in Stage 2 is a maximum of
three thousand (3000) words (excluding references but including any appendices)
your submission for Stage 1 should be less than this.
Upon receipt of feedback for Stage 1 of the assessment task, you are welcome to
make an appointment with your lecturer in order to discuss any difficulties with the
assessment task that you might have.
Stage 2: KM Strategy (30%)
The KM strategy submitted for Stage 2 should comprise a revised version of the
Stage 1 submission, which has been further developed based on the feedback received
from your lecturer. The final KM strategy submission should also include a more
comprehensive analysis and set of recommendations that integrate relevant concepts
from the remaining four topics covered in the course.
As noted above, the final KM strategy should be a maximum of three thousand
(3000) words (excluding references but including any figures, tables and appendices).
Learning to communicate comprehensive information in a concise manner is an
important skill and therefore penalties will be applied for exceeding this word limit.
Such penalties might include either a reduction in the marks awarded, or alternatively,
that only the first 3000 words will be marked.
Suggested Structure for the KM Strategy (Stage 1 and Stage 2)
The following is designed to provide general guidance as to the structure of the KM
strategy. However, this is a suggestion only and by no means should limit your
creativity when constructing your own KM strategy:
Introduction and Background to the Organisation
Overview of Approach and Methods used in Developing the KM Strategy
Analysis: Strategic Gap Analysis/Knowledge Gap Analysis
o Desired State: Where the Organisation Wants to Be
Operational Infrastructure
Technological Infrastructure
Cultural Infrastructure
o Current State: Where the Organisation is Now
Operational Infrastructure
Technological Infrastructure
Cultural Infrastructure
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o Summary of Strategic/Knowledge Gaps
KM Recommendations/Roadmap
Operational Infrastructure
Technological Infrastructure
Cultural Infrastructure
Closing Statement
References
Appendices
Marking guidelines
The marking criteria will consider your understanding of the relevant KM theories,
concepts and issues covered in the weekly topics throughout the semester, and your
ability to think about the practical implications of these theories and issues in
organisational settings.
Specific marking criteria for the KM Strategy will emphasise (i) the quality of the
analysis conducted on the current state of the organisation and its current KM
initiatives and; (ii) the quality of the recommendations you make for the
organisation’s future KM initiatives. For Stage 1 of the KM strategy the focus will be
on the extent to which you have applied the relevant theories, concepts and issues for
KM covered in the first six topics of the course to the context of the case
organisation. For Stage 2 of the KM strategy the focus will be on the extent to which
you have applied the relevant theories, concepts and issues for KM covered in all ten
topics of the course to the context of the case organisation. More information on the
marking criteria can be found in the Assessment Task 2 Folder.
See also the “Program Learning Outcomes”, “Australian Computer Society Core Body
of Knowledge (CBOK)” and “Seoul Accord” sections in this document for further
information regarding the objectives of this assessment task and thus associated
marking criteria.
Requirements for submission of assessment tasks
All assessment tasks should be submitted by the due date. The written component for
Stage 1 of this assessment task should be submitted at or before 12:00 noon on
Wednesday 30th August whereas Stage 2 of this assessment task should be submitted
at or before 12:00 noon on Monday 16th October.
Both Stage 1 and Stage 2 should be submitted through MyRMITStudies along with a
completed assignment coversheet. Your assignment will be automatically submitted
to the “turn-it-in” plagiarism detection software when you submit the assignment
through MyRMITStudies. Where you are basing the assessment task on information
not publically accessible (e.g. organisational documents, interview notes) you should
retain copies of this information. This information will not be marked but must be
made available to the course coordinator in order to verify the information included in
your KM strategy if requested.
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Late work is not normally accepted. Late submissions will be penalised 10% per day
(or part day). Work will not be marked if received more than seven (7) days late and
will receive zero (0) marks. If you think you might have a problem meeting an
assignment deadline, raise it with the course coordinator as soon as possible.
In cases of exceptional and genuine hardship (this excludes inconvenience, poor
planning, or pressure of work), limited extensions of up to seven (7) days may be
granted by the lecturer. Applications for extension must be made using an
“application for extension of time” form and should be accompanied with supporting
documentation (e.g. medical certificate). The form is available from:
http://www.rmit.edu.au/browse;ID=ls0ydfokry9rz.
Academic integrity – university plagiarism statement
Plagiarism: The presentation of the work, idea or creation of another person as though it
is your own. It is a form of cheating and is a very serious academic offence that may
lead to expulsion from the University. Plagiarised material can be drawn from, and
presented in, written, graphic and visual form, including electronic data, and oral
presentations. Plagiarism occurs when the origin of the material used is not
appropriately cited. Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether
published or unpublished, which could include but is not limited to books, journals,
reports, theses, websites, conference papers, course notes, etc. without proper
citation;
• Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their
source;
• Copying designs or works of art and submitting them as your original work;
• Copying a whole or any part of another student’s work;
• Submitting work as your own that someone else has done for you; and
• Enabling plagiarism: the act of assisting or allowing another person to plagiarise or
to copy your own work.
Advice and activities are available to help you cite and quote your sources correctly,
and avoid plagiarism, see for example:
http://www.rmit.edu.au/browse;ID=8rwjnkcmfoeez.
Further information on academic integrity can be found at:
http://www.rmit.edu.au/academicintegrity.
Use of plagiarism detection software
This communication is to inform you that the software Turnitin (see www.turnitin.com)
may be used on assessments in your program. Note you must complete and sign a copy
of the RMIT coversheet and submit with your assessment which can be obtained from:
http://www.rmit.edu.au/browse;ID=ls0ydfokry9rz.
Special consideration
You may apply for Special Consideration if you believe that your academic
performance has been severely affected by illness or other serious cause outside your
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control. This is done by submitting a Special Consideration form with documentary
evidence at the Student Hub no later than 48 hours after the due date or scheduled
assessment. Students will be notified via their student email account of the outcome of
the application, which, if approved, can include alternative assessment or an extension
of time.
The RMIT Special Consideration in Assessment policy is found at:
http://www.rmit.edu.au/browse;ID=7usdbki1fjf31.
Further advice on Special Consideration can be found at:
http://www.rmit.edu.au/browse;ID=g43abm17hc9w.
Return of assessment tasks
Marked assignments will be returned in two parts. Results and feedback will be
returned via the Grade Centre on MyRMITStudies. You can normally expect your
result and feedback to be returned within two to three weeks of submission. Please note
that results and feedback for Stage 2 of the assessment task will be finalised during the
School of Business Information Technology and Logistics’ moderation process.
Consequently results and associated feedback for this part of the assessment task are
likely to be provided only after the release of the official course results by RMIT
University.
Program learning outcomes
The Master of Business Information Technology (MBIT) allows you to develop both
generic business and specific business information systems capabilities through
experiential learning to meet current and future expectations of employers. By applying
real and relevant knowledge, the program is aimed at developing you as a highly
skilled, “well-rounded” ICT professional. The core program learning outcomes (PLO)
of the MBIT addressed in this course include:
PLO1: Create successful business solutions for an innovative and global enterprise
PLO2: Critically analyse problem/opportunity situations and develop global robust
information systems using a range of tools and techniques to add value to the
business
PLO3: Develop secure, flexible, information and communication architectures that
accommodate the uncertainty of business decision-making and changing needs of
the global business
PLO4: Undertake project management initiatives and research concerning
information technology applications in diverse business environments.
PLO6: Demonstrate a broad, critical and practical understanding of contemporary
issues and practices in business.
PLO8: Apply research principles and methods to design innovative options and
solutions for, and make reasoned judgements about, problems and issues in
contemporary business practice.
For further details about the program learning outcomes please refer to the program
guide.
Australian Computer Society Core Body of Knowledge (CBOK)
The ACS expects graduates of accredited courses to be well versed in a range of
knowledge and skills. To this end this assessment task seeks to have you address
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relevant knowledge drawn from the CBOK at the following levels of Bloom’s
Taxonomy:
CBOK Detailed Capability Bloom’s Level
ICT Problem
Solving (PS)
Problem solving using modelling and
abstraction (PS01)
3 – Applying
Professional
Knowledge (PK)
Interpersonal communication (PK04)
Societal and environmental issues/legal
issues/privacy/regulatory compliance (PK05)
3 – Applying
2 – Understanding
Technology
Resources (TR)
Data and information management (TR02) 4 – Analysing
Outcomes
Management (OM)
IT Governance (OM01)
Change Management (OM03)
6 – Creating
6 – Creating
Other aspects of the CBOK may be touched on in less depth. Further details of the
CBOK can be found at www.acs.org.au.
Seoul Accord
The School of Business IT and Logistics embraces the intent of The Seoul Accord.
Across the world, accrediting bodies that endorse graduate qualifications if ICT are
increasingly adopting The Seoul Accord. You need to be mindful that satisfying the
spirit of The Seoul Accord involves an intellectual stretch. This is apparent in the
following account of The Seoul Accord, which is quite specific about indicating what is
expected from a graduate. It requires that graduates have knowledge and skills
appropriate to solving complex problems. An aim of INTE2397 is to assist you deal
with such situations. More about The Seoul Accord can be found at:
http://www.abeek.or.kr/accord/contents.jsp
