Custom Essays- Expensive Eyeglasses Lost on Plane
Expensive Eyeglasses Lost on Plane
Atlantic Northern Airlines (ANA) had an unhappy customer. Kristen Linder-Bowls flew from Washington, DC, to Los Angeles. The flight stopped briefly at Denver International Airport, where she got off the plane for half an hour. When she returned to her seat, her $400 prescription reading glasses were gone. She asked the flight attendant where the glasses were, and the attendant said they probably were thrown away since the cleaning crew had come in with big bags and tossed everything in them. Ms. Linder-Bowls tried to locate the glasses through the airline’s lost-and-found service, but she failed.
