College Essays-Identify the relational conflict styles, patterns of behavior, and conflict rituals that define a given relationship.
· Identify the relational conflict styles, patterns of behavior, and conflict rituals that define a given relationship.
· Demonstrate how you could use the win-win approach in a given conflict.
· Assess the effectiveness and appropriateness of using the win-win approach.
Instructions
1. Follow the instructions below as a guide to dealing with an interpersonal conflict facing you now or one that you have faced recently.
2. After completing the win-win steps, record your conclusions in the space provided.
Step 1: Identify your unmet needs (i.e., the situation, the person(s) involved, the history, etc.). 1pt
Step 3A: Ask your partner to show that s/he understands you (paraphrase or perception-check). 1pt
Step 3B: Solicit your partner’s point of view/clear message (behavior, interpretation, feeling, consequence, intention). 1pt
Step 4: Clarify your partner’s point of view (paraphrase or perception-check as necessary). 2pts
Step 5: Negotiate a solution. 1pt