- Case 1: Peppercorn Dining (pp. 238-256)
The guidelines for the reports:
- All written material should be double spaced, using a 12 point Times New Roman font, with one inch margins
- Be at least FOUR pages excluding a cover page (cover page is optional) using a business writing style – concise but effective, balanced structure, clear, and organized.
- Headings must be used (at least two levels are encouraged): for example,
- Issue Identification
- One-way communication between managers and employees
- All pages should be numbered consecutively
- Each report should include
- Case background: brief description of the organization, contexts, key people, etc.
- Issues identification: problems of the organization in the case and descriptions on them
- Issues analysis: explains why and how each issue occurs using your inference and reasoning
- Solutions: how issues can be addressed (all issues should be covered)
- Links to class lessons
- Issue Identification
