Assignment Papers-Evaluate an American based service provider and customer experiences for a selected business.
Evaluate an American based service provider and customer experiences for a selected business.
Research the type(s) of service, type(s) of customers, use of technology, organizational structure, and delivery processes for the business.
A description of the company
A description of the area of opportunity
An analysis of potential solutions to address service management needs
A comparison of the business with other businesses in the same sector that outlines competitive advantages in the area of opportunity as a result of implementing this solution
