Assignment Papers-Compare the attention to aesthetics in restaurants that you have visited. How did the different environments affect your mood?
5. Differentiate four organizational control systems for employee empowerment.
6. Describe how the elements of the service profit chain lead to revenue growth and profitability.
8. Describe the impact of the “servicescape” on the behavior of customers and employees.
9. Identify and discuss the three environmental dimensions of servicescapes.
